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Introduction
At Sephora UK, we are committed to acting ethically and with integrity in all our business dealings and relationships. We promote compliance with applicable laws and protect the dignity and rights of all people connected to our business.
We strive to work ever more closely with our suppliers to ensure their workforce, and the workforce of their supply chains are treated in the same way. At the heart of our mission lies a commitment to fostering inclusive workplaces and sourcing products responsibly.
We recognize that stamping out modern slavery and associated risk is an ongoing process. Our reporting outlines the measures we have in place and the efforts we have commenced to assess and address any risks, including forced and child labour, across our business and supply chain.
This statement sets out the key measures adopted by Sephora UK in response to the Modern Slavery Act 2015.
1. Who we are
Feelunique International Limited, trading as Sephora UK, is a subsidiary of Sephora SAS, which is itself wholly owned by LVMH Moët Hennessy Louis-Vuitton SE (“LVMH”).
Sephora UK operates both an e-commerce platform and physical retail stores in the UK, offering beauty products from hundreds of brands to customers.
As of 31 December 2024, we had over 517 employees in the UK and Channel Islands.
As with all human rights violations, Sephora UK has a zero-tolerance policy regarding any type of forced labour including modern slavery. Sephora UK works with suppliers who operate in the UK and other countries, and we are committed to ensuring that we only work with ethical suppliers and expect our suppliers to uphold the same levels of integrity that we operate with.
2. Key policies and procedures for our employees
We expect all our employees to act with integrity and operate ethically.
Our Employee Handbook sets out our code of conduct and our responsibility to our people regarding our whistleblowing policy and our responsibility to protect whistleblowers.
Our Key Policies are:
- LVMH’s Code of Conduct for employees: it includes sections on “Respecting Fundamental Rights”, “Compliance with Law & Regulations”, “Promoting a kind, inclusive working environment”, “Promoting a responsible approach among partners and suppliers” and “LVMH Alert Line”.
- Training: Sephora’s Anticorruption training includes relevant information on “Compliance with Law & Regulations” or “How to report a concern”. We raise employees’ awareness of the risks associated with Modern Slavery.
- Alert line: our employees have access to the LVMH confidential whistleblowing helpline that provides a confidential and secure way of reporting. The LVMH Alert Line is accessible here: LVMH Alert line. Breaches raised through this helpline will be investigated by the Group Ethics & Compliance Director.
- Recruitment checks: when hiring employees checks are made to ensure that they have the right to work in the UK and references are required and followed up.
3. Key policies and procedures for suppliers
- LVMH Supplier and Business Partner Code of Conduct: we require our suppliers and business partners to sign and comply with the LVMH Supplier and Business Partner Code of Conduct, as updated in September 2024 and available at https://www.lvmh.com/en/ethics-and-compliance/lvmh-supplier-code-of-conduct . We also require that they ensure that their own suppliers (and any sub-suppliers in their supply chain) do the same in the conduct of their activities for Sephora UK. We reserve the right to check adherence of our suppliers to the principles set out in the LVMH Supplier and Business Partner Code of Conduct and to conduct compliance audits at any time, without notice.
- Sephora UK also requires its suppliers to fill a due diligence form to comply with its obligations regarding the fight against corruption and money laundering, the fight against the financing of terrorism, as well as compliance with economic and trade sanctions.
- We are working towards ensuring that all contracts with our suppliers contain provisions that state they are compliant with the Modern Slavery Act and that they are committed to ensuring that no illegal practices are taking place within their business or any part of their supply chain that is subcontracted to a third party.
- Suppliers also have access to the LVMH Alert Line LVMH Alert line. Breaches raised through this helpline will be investigated by the Group Ethics & Compliance Director.
4. Governance
Sephora UK has implemented an Ethics and Compliance Committee which oversees the deployment of the Ethics & Compliance program as defined by Sephora Global Ethics and Compliance department. It includes members of the HR, Legal & Compliance, Financial/Audit and Management teams.
5. Risk assessment and effectiveness measurement
At present, we believe risks lye notably with low-skilled or outsourced workers. Since many of such workers are not employed directly by Sephora UK, we ask all our suppliers and partners to sign the LVMH Supplier and Business Partner code of conduct to raise awareness on our standards and we reserve the right to perform audits to gain more visibility over their working conditions and employment terms.
For 2025 we will:
- continue our efforts to classify supplier risks and map key parts of our supply chain to identify and improve our understanding of modern slavery risks.
- continue to ensure that our permanent employees sign our Employee code of conduct described above in section 2.
- Continue to raise awareness within our labour supply chains through the LVMH Supplier and business Partner code of conduct, due diligence process and speak up lines.
Going forward, we will assess the effectiveness of our actions by defining key performance indicators.
6. Annual review
Sephora UK is committed to ensuring that policies, procedures and controls are continually reviewed to mitigate risks presented by Modern Slavery.
This policy will be reviewed and updated annually to reflect progress made in addressing the requirements of the Modern Slavery Act.
This 2025 statement is made pursuant to section 54 (1) of the Modern Slavery Act 2015 for the financial year ended 31 December 2024 by Feelunique International Limited, trading as Sephora UK.
This statement has been approved by the Board of Directors.
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